Our Policies

Last Updated: February 14, 2026

At Rubi Nail Spa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what data we collect, how we use it, and the measures we take to safeguard your information.

Information We Collect

We collect information that you provide directly to us, including your name, email address, phone number, company name, and any other details you choose to share through our contact forms, service inquiries, or email communications. We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and time spent on our site through analytics tools.

How We Use Your Information

Your information enables us to provide and improve our nail salon services. We use it to respond to your inquiries, schedule appointments, deliver the services you request, and communicate important updates about your bookings. Additionally, we analyze website usage patterns to enhance user experience, personalize content, and ensure our website operates efficiently and securely.

Data Protection and Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server infrastructure, regular security audits, and strict access controls limiting who can view your information. While we strive to protect your data, no method of transmission over the internet is completely secure.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our website and delivering our services, and only to the extent necessary for them to perform these functions. These providers are contractually obligated to maintain the confidentiality of your information. We may also disclose information when required by law or to protect our rights, property, or safety.

Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly. If you are located in the European Union or other jurisdictions with applicable data protection laws, you have additional rights including data portability and the right to object to processing.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

This Cookie Policy explains how Rubi Nail Spa uses cookies and similar tracking technologies on our website. By continuing to browse our site, you consent to our use of cookies as described in this policy.

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your browsing experience. Cookies may be set by the website you're visiting (first-party cookies) or by third-party services integrated into the site.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for our website to function properly. They enable core functionality such as page navigation, access to secure areas, and form submissions. Without these cookies, certain services cannot be provided.

Analytics Cookies: We use analytics cookies to understand how visitors interact with our website. These cookies help us measure website traffic, identify popular content, and improve our site's performance and user experience. The information collected is aggregated and anonymous.

Functional Cookies: These cookies allow our website to remember choices you make and provide enhanced, personalized features. They may remember your preferences, language settings, or previously entered information to improve your experience during return visits.

Third-Party Cookies

Our website may use third-party services that set their own cookies. These services include web analytics tools that help us understand site usage patterns. We carefully select third-party providers who respect user privacy and comply with applicable data protection regulations.

Managing Your Cookie Preferences

Most web browsers allow you to control cookies through their settings. You can configure your browser to refuse all cookies or to alert you when a cookie is being set. However, please note that disabling cookies may impact your ability to use certain features of our website and may affect your overall browsing experience.

Cookie Duration

Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The duration of persistent cookies varies depending on their purpose, but we ensure they are not kept longer than necessary.

Last Updated: February 14, 2026

These Terms and Conditions govern your use of the Rubi Nail Spa website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

Use of Our Website

You may use our website for lawful purposes only. You agree not to use our site in any way that violates applicable laws or regulations, infringes on intellectual property rights, transmits harmful code or malware, attempts to gain unauthorized access to our systems, or interferes with other users' access to the website. We reserve the right to restrict or terminate your access if we believe you have violated these terms.

Intellectual Property Rights

All content on this website, including text, graphics, logos, images, videos, software, and design elements, is the property of Rubi Nail Spa or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from our website without our prior written permission.

Service Agreement

When you engage our services, the specific terms of our engagement will be outlined in a separate service agreement or statement of work. These Terms and Conditions apply to your use of our website and are supplemented by any service-specific agreements. In the event of a conflict, the service agreement takes precedence for matters related to the services provided.

Disclaimer of Warranties

Our website and content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. While we strive to provide accurate and up-to-date information, we do not warrant that our website will be uninterrupted, error-free, or free from viruses or other harmful components. We make no guarantees about the results you may achieve through the use of our services.

Limitation of Liability

To the fullest extent permitted by law, Rubi Nail Spa shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services. Our total liability for any claims related to our website or services shall not exceed the amount paid by you, if any, for accessing our website or the specific service giving rise to the claim.

Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience and information. We do not endorse or assume responsibility for the content, privacy policies, or practices of these external sites. Your use of third-party websites is at your own risk and subject to their terms and conditions.

Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms. We encourage you to review these terms periodically.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our website shall be resolved in the courts located in Denver, Colorado.

Rubi Nail Spa is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all visitors.

Conformance Standards

Our website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone. We aim to meet or exceed these standards across our entire digital presence.

Accessibility Features

Our website includes numerous accessibility features designed to improve usability for all visitors. These include semantic HTML markup for proper document structure, descriptive alternative text for images and graphics, keyboard navigation support throughout the site, sufficient color contrast ratios for readability, clear focus indicators for interactive elements, properly labeled forms and input fields, descriptive link text that makes sense out of context, and responsive design that works across various devices and screen sizes.

Assistive Technology Compatibility

We design our website to be compatible with common assistive technologies, including screen readers, screen magnification software, speech recognition software, and keyboard-only navigation. We regularly test our site with various assistive technologies to ensure optimal compatibility and usability.

Ongoing Efforts and Testing

Accessibility is an ongoing commitment. We continuously monitor our website, conduct regular accessibility audits, and implement improvements based on user feedback and evolving best practices. Our development team receives training on accessibility standards and incorporates accessibility considerations into every stage of our design and development process.

Third-Party Content

While we strive to ensure all content on our website is accessible, some third-party content or embedded features may not be fully under our control. We work with third-party vendors who share our commitment to accessibility and encourage them to maintain accessible implementations of their services.

Feedback and Contact

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us. We take all feedback seriously and will work to address any issues promptly. Your input helps us improve accessibility for all users.

Compliance with Accessibility Laws

We are committed to complying with applicable accessibility laws and regulations, including the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and other relevant standards. Our accessibility efforts demonstrate our commitment to providing equal access to information and services for all individuals.

At Rubi Nail Spa, we are committed to delivering high-quality spa and nail salon services and ensuring client satisfaction. This Refund Policy outlines the circumstances under which refunds may be issued for our services.

Service-Based Refund Terms

Our services are personalized and delivered based on specific client needs and preferences. Due to the nature of spa and nail salon services, which involve time, expertise, and premium products used from the moment your service begins, refund eligibility is determined on a case-by-case basis and depends on the specific service performed, work completed, and circumstances involved.

Service Satisfaction

We want you to love your experience at Rubi Nail Spa. If you are not completely satisfied with your service, please let us know immediately while you are still in the salon. We will do our best to address any concerns and make adjustments to ensure your satisfaction. Once you leave the salon, we may not be able to correct certain issues.

Cancellation Policy

We understand that schedules change. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made with less than 24 hours notice or no-shows may be subject to a cancellation fee. This policy allows us to offer your appointment time to other clients waiting for services.

Completed Services

Once a service has been completed and you have left the salon, refunds are generally not provided. If you experience any issues with your service within 48 hours, please contact us immediately. We will evaluate the situation and may offer to correct the issue at no charge or provide a credit toward a future service, at our discretion.

Products and Gift Cards

Retail products purchased at our salon may be returned within 7 days with the original receipt if unopened and in original condition. Gift cards are non-refundable and may not be redeemed for cash except where required by law. Gift cards have no expiration date.

Refund Request Process

To request a refund, clients must submit a written request detailing the services in question and the reason for the refund request. We will review the request within 5-7 business days and respond with our decision or request for additional information. If a refund is approved, it will be processed within 14 business days using the original payment method. We believe in open communication and will work collaboratively to resolve any concerns before refund requests are necessary.

Our Commitment to Quality

At Rubi Nail Spa, we are committed to delivering professional, high-quality nail salon and spa services. Our experienced technicians use premium products and follow strict sanitation protocols to ensure your safety and satisfaction. If you are not satisfied with any aspect of your service, we encourage you to speak with your technician or a manager immediately so we can address your concerns while you are still in the salon.

Dispute Resolution

If a dispute arises regarding services or refunds, we encourage clients to work with us directly to reach an amicable resolution. We are committed to fair and transparent business practices and will make every reasonable effort to address concerns and find mutually acceptable solutions.